| Contact & Relationship Management |
| Log of company details such as address, telephone number, business type together with associated information such as related contacts, communication logs e.g. meetings, phone calls, faxes, letters, reports. |
| Complaint Management: |
| Log of complaint, source, category and response. Associated communications can also be stored such as Letters, Reports, Phone Calls & Meetings. |
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| Project Management |
| Provides project definitions, team members, deliverables, action management, issue recording, meeting tracking and management (e.g. agenda, minutes), traffic light indicators for status and reports including - status, resource management, actions and issues. |
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