| they are driven primarily by the need to underwrite the risk and to minimise the exposure of both the insured and the insurer
The Risk Control Survey process involves Surveyors often located nationwide working with office-based Underwriters, creating and moving survey information between them. Often this is a paper or phone based process and there is a lack of standardisation for the production of Survey Reports
Sphere have worked with one of it's major insurance clients to produce a system which provides central storage of this information including Management reporting. Users can access the system from whereever they are based entering information easily and in a standard format.
The system includes workflow between the office-based staff and Surveyors, appointment making facilities, automatic allocation of Survey Requests and security so that data can be restricted to those who need it. |